Cancellation Policies

Vacedo allows hosts to choose among 5 standardized cancellation policies (Flexible,Moderate,Strict,Super Strict 30 Days,Super Strict 60 Days) that we will enforce to protect both guest and host alike.
Each listing and reservation on our site will clearly state the cancellation policy.
Guests may cancel and review any penalties by viewing their travel plans and then clicking 'Cancel' on the appropriate reservation.

Flexible, 24-hour cancellation window

  • Travelers who cancel 24 hours or more before 11:59 PM EET on the day of check-in are charged no fee.
  • Travelers who cancel less than 24 hours before 11:59 PM EET on the day of check-in (including no-shows) are charged 100% of the booking amount.
1 day prior
Sun, Sep 26
3:00 PM
Check in
Mon, Sep 27
3:00 PM
Check out
Tue, Sep 28
11:00 AM
Example

For a Full refund, cancellation must be made a 1 day prior to listing's local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Monday, cancel by Sunday, 1 day before check in time.

If the guest cancels less than 1 days in advance, the total nights are non-refundable.

If the guest arrives and decides to leave early, no refund is applicable for the remaining nights. Cleaning fees, Security fees, Additional Guest fees are refunded.

Moderate, 7-day cancellation window

  • Cleaning fees, Security fees and Additional Guest fees are always refunded if the guest did not check in.
  • Travelers who cancel 7 days or more before 11:59 PM EET on the day of check-in are charged no fee.
  • Vacedo will mediate when necessary, and has the final say in all disputes.
  • Travelers who cancel less than 7 days before 11:59 PM EET on the day of check-in (including no-shows) are charged 100% of the booking amount.
7 days prior
Mon, Sep 20
3:00 PM
Check in
Mon, Sep 27
3:00 PM
Check out
Mon, Oct 04
11:00 AM
Example

For a Full refund, cancellation must be made a 7 days prior to listing's local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Monday, cancel by Monday, 7 days before check in time.

If the guest cancels less than 7 days in advance, the total nights are non-refundable.

If the guest arrives and decides to leave early, no refund is applicable for the remaining nights. Cleaning fees, Security fees, Additional Guest fees are refunded.

Strict, 7-day and 14-day cancellation windows

  • Cleaning fees, Security fees and Additional Guest fees are always refunded if the guest did not check in.
  • Travelers who cancel 14 days or more before 11:59 PM EET on the day of check-in are charged no fee.
  • Travelers who cancel between 14 and 7 days before 11:59 PM EET on the day of check-in are charged 50% of the booking amount.
  • Travelers who cancel less than 7 days before 11:59 PM EET on the day of check-in (including no-shows) are charged 100% of the booking amount.
14 days prior
Mon, Sep 13
3:00 PM
Check in
Mon, Sep 27
3:00 PM
Check out
Mon, Oct 04
11:00 AM
Example

For a Full refund, cancellation must be made a 14 days prior to listing's local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Monday, cancel by Monday, 14 days before check in time.

If the guest cancels less than 14 days in advance, the total nights are non-refundable.

If the guest arrives and decides to leave early, no refund is applicable for the remaining nights. Cleaning fees, Security fees, Additional Guest fees are refunded.

Super Strict, 14-day and 30-day cancellation windows

  • Cleaning fees, Security fees and Additional Guest fees are always refunded if the guest did not check in.
  • Travelers who cancel 30 days or more before 11:59 PM EET on the day of check-in are charged no fee.
  • Travelers who cancel between 30 and 14 days before 11:59 PM EET on the day of check-in are charged 50% of the booking amount.
  • Travelers who cancel less than 14 days before 11:59 PM EET on the day of check-in (including no-shows) are charged 100% of the booking amount.
30 days prior
Sat, Aug 28
3:00 PM
Check in
Mon, Sep 27
3:00 PM
Check out
Mon, Oct 11
11:00 AM
Example

For a Full refund, cancellation must be made a 30 days prior to listing's local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Monday, cancel by Saturday, 30 days before check in time.

If the guest cancels less than 30 days in advance, the total nights are non-refundable.

If the guest arrives and decides to leave early, no refund is applicable for the remaining nights. Cleaning fees, Security fees, Additional Guest fees are refunded.

Super Strict, 30-day and 60-day cancellation windows

  • Cleaning fees, Security fees and Additional Guest fees are always refunded if the guest did not check in.
  • Travelers who cancel 60 days or more before 11:59 PM EET on the day of check-in are charged no fee.
  • Travelers who cancel between 60 and 30 days before 11:59 PM EET on the day of check-in are charged 50% of the booking amount.
  • Travelers who cancel less than 30 days before 11:59 PM EET on the day of check-in (including no-shows) are charged 100% of the booking amount.
60 days prior
Thu, Jul 29
3:00 PM
Check in
Mon, Sep 27
3:00 PM
Check out
Wed, Oct 27
11:00 AM
Example

For a Full refund, cancellation must be made a 60 days prior to listing's local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Monday, cancel by Thursday, 60 days before check in time.

If the guest cancels less than 60 days in advance, the total nights are non-refundable.

If the guest arrives and decides to leave early, no refund is applicable for the remaining nights. Cleaning fees, Security fees, Additional Guest fees are refunded.